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AI Is Reshaping the Patient Experience

AI Is Reshaping the Patient Experience

| February 12, 2026

OpenAI recently reported that more than 230 million users ask health and wellness questions on ChatGPT each week, with 7 in 10 conversations occurring outside typical clinical hours. This is more than a statistic — it signals a structural shift in how patients access, interpret, and act on health information. Patients are no longer waiting […]

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